Refund policy
Return & Refund Policy
At Bia Vee Essentials, your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Return Window
You may return most items within 30 days of delivery for a full refund or exchange.
Free Return Shipping
We offer free return shipping on all eligible returns. A prepaid return label will be provided once your return request is approved.
No Restocking Fees
We do not charge restocking fees on returned items.
Final Sale Items
Please note that final sale items are not eligible for return or exchange. These items will be clearly marked at the time of purchase.
How to Start a Return
To initiate a return, please contact us at [your contact email] with your order number and the reason for the return. We'll respond with instructions and your return shipping label.
Refunds
Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.
If you have any questions or need assistance, please reach out to us at [your contact email or phone number].